SaaS vs PaaS vs IaaS
Danas postoje tri modela usluge u oblaku za usporedbu: Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS).
Danas postoje tri modela usluge u oblaku za usporedbu: Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS).
IT Service Management, ITSM ili upravljanje IT uslugama je proces dizajniranja, isporuke, upravljanja i poboljšanja IT usluga koje organizacija pruža krajnjim korisnicima.